Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our San Anselmo crews are already moving. Our San Anselmo-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

Hirex Water Damage started because homeowners in San Anselmo, CA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our San Anselmo roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Structural Drying in San Anselmo isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout San Anselmo, CA, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside San Anselmo, CA so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any San Anselmo property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one San Anselmo call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in San Anselmo started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our San Anselmo line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the San Anselmo response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Our San Anselmo units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in San Anselmo, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial San Anselmo accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our San Anselmo crews are trained for exactly that protocol.
On top of standard drying, our San Anselmo crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Because our equipment cache sits inside San Anselmo, CA, most San Anselmo calls see a technician on-site in under 60 minutes.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a San Anselmo job done, and getting there again is on us, not you.
A short call with our San Anselmo dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your San Anselmo address with extraction and drying equipment already loaded.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Our San Anselmo technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your San Anselmo paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Local staging inside San Anselmo, CA typically gets a San Anselmo technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every San Anselmo job, not an add-on option.
Our San Anselmo on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a San Anselmo job as complete.
Blackwater and sewage response is a core part of what our San Anselmo team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our San Anselmo work — restaurants, offices, and multi-unit buildings included.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most San Anselmo jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the San Anselmo service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover San Anselmo and the surrounding zip codes listed below, plus neighboring communities throughout San Anselmo, CA.
Our San Anselmo dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout San Anselmo, CA for larger losses. If your address falls inside or near San Anselmo, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for San Anselmo, San Anselmo, CACall now and speak with a real San Anselmo dispatcher, not a national call center.
Call +1-844-234-5373